CORRELATIONAL STUDY BETWEEN FACILITIES MANAGEMENT COMPONENTS OF MULTI-OWNERSHIP HOUSING IN MALAYSIA: A CASE STUDY OF KLANG VALLEY

Zuhairuse Md-Darus, Ahmad Ramly, Adi-Irfan Che-Ani and Norngainy Mohd-Tawil

http://www.fab.utm.my/download/ConferenceSemiar/ICCI2006S1PP08.pdf

FM-SERVQUAL: A New Approach Of Service Quality Measurement Framework In Local Authorities.

Wan Zahari Wan Yusoff and Maziah Ismail. The 14th Annual Conference of the Pacific Rim Real Estate Society Istana Hotel, Kuala Lumpur, Malaysia January 20 – 23, 2008

http://www.prres.net/papers/Zahari_FM-SERVQUAL_A_New_Approach.pdf

A Facilities Management Outsourcing Contract Framework

Baba, Maizan and Mohammed, Abdul Hakim and Alias, Buang (2006). Malaysian Journal of Real Estate, 1 (2). pp. 47-55. ISSN 1823-8505

http://eprints.utm.my/4758/